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Privacy Policy

Last updated: 28 August 2026

This policy explains how Your Asset handles personal information when you visit this website or contact us.

Who we are

Your Asset Ltd is the controller of the personal information described in this policy. We are registered in England and Wales under company number 16951146. Our registered office is Suite 2 Lancaster House, 12 Skipton Road, Earby, Barnoldswick, England, BB18 6PX.

You can contact us about privacy by using the contact form on this website or by writing to our registered office.

Information we collect

If you contact us, we collect the information you provide, such as your name, email address and the contents of your message. You do not have to provide this information, but we may not be able to respond without it.

Our hosting systems may also record limited technical information, such as your IP address, browser type, requested page and the date and time of your visit. This information is used to operate and protect the website.

How and why we use your information

We use enquiry information to respond to you, discuss your requirements and take steps you request before entering into a contract. Where those steps do not apply, we rely on our legitimate interests in communicating with potential clients and managing our business relationships.

We use limited technical information where necessary for our legitimate interests in maintaining website security, preventing misuse and diagnosing faults. We may also use or retain information where needed to meet a legal obligation or establish, exercise or defend legal claims.

We do not sell personal information or use contact-form details to add you to a marketing list unless you have separately agreed to receive marketing.

Who we share information with

We may share personal information with trusted suppliers that provide website hosting, email or IT support, and with professional advisers or public authorities where this is reasonably necessary or required by law. Suppliers may only use the information to provide their services to us.

International transfers

If a supplier processes personal information outside the UK, we will use an appropriate safeguard required by UK data protection law, such as an adequacy decision or approved contractual protections.

How long we keep information

We normally keep enquiries for up to 24 months after our last contact. If an enquiry leads to work, relevant information may be kept for longer as part of our client and business records. Routine technical logs are usually kept for no longer than 90 days, unless they are needed to investigate a security incident or meet a legal requirement.

Cookies

We do not currently use analytics or advertising cookies. The website may use strictly necessary technical features required for security or basic operation. If this changes, we will update this policy and, where required, ask for consent.

Your rights

Depending on the circumstances, you may have the right to ask for a copy of your personal information, have inaccurate information corrected, have information deleted, restrict or object to its use, or receive certain information in a portable format. You may also withdraw consent where consent is the basis for processing.

To exercise a right, contact us using the details above. We may need to confirm your identity before completing a request. You can also complain to the Information Commissioner's Office, although we would appreciate the opportunity to address your concern first.

Changes to this policy

We may update this policy when our website or legal obligations change. The date at the top shows when it was last revised.

Contact

For questions about this policy or how we use personal information, use our contact form or write to Your Asset Ltd at the registered office shown above.

We're a part of

IAM — The Institute of Asset Management IWFM — Institute of Workplace and Facilities Management
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